PURCHASE, RETURNS & REFUND POLICY

Thank you for shopping at The Brave Shapes Co..

Please read this policy carefully. This is the Purchase, Return and Refund Policy of The Brave Shapes Co.. 

MERCHANDISE, MONTHLY PASSES AND CLASSES

We do not issue refunds, returns or exchanges for your purchase once the order is confirmed and payment has been made. The monthly passes and classes are transferrable at a fee of SGD50, but it cannot be shared.


USER & USAGE POLICY; EXTENSION POLICY

  • Single Month Passes do not qualify for any extensions.

    Monthly Passes:

  • 3 months Subscription is eligible for 1 week of extension

  • 6 months Subscription is eligible for 2 weeks of extension

AGGREGATOR PLATFORM PASS PURCHASE

  • Each trainee is only entitled to 1 pass purchase from any aggregator platform  

  • It is assumed that the user is aware of how to book and reschedule classes on www.thebraveshapes.com

  • Unless prior arrangements have been made with the trainers in writing, you will need a booking before coming to class.

  • Online booking for classes closes 60 mins before the actual class timing. 

  • We do not accept any call ins for class reservations. 

Time Policy: You can cancel your classes right up till 30 mins before the class starts i.e. If your class is booked at 6:30pm, you can cancel your class right up till 6pm.

Expiry Policy: The expiry for the monthly passes starts at the point when you purchase it. Should you need to start later, or have it paused, do let us know and we can work something out!

We recommend contacting us for assistance if you experience any issues with the purchase of your passes and classes.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hello@thebraveshapes.com

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